Why Online Reputation Management is so Important : by Jeff Lindstrom / ECHO Digital Solutions
Properly managing your reviews online is critical for businesses. It may seem obvious as to why it’s important to have positive reviews online, but only 19% of small businesses actively manage and respond to customer reviews. By not properly managing reviews, you are losing potential sales. 90 % of Customers Check Online Reviews According to several studies, a staggering 90% to 92% of consumers say they check online reviews while considering a business. 68% Read More …